UNDERSTANDING THE THERAPY JOURNEY AT RESOLUTION COUNSELING CENTER
Starting therapy is a commitment to yourself and your wellness, and we understand that it can feel daunting. At Resolution Counseling Center (RCC), we aim to make this journey as smooth as possible by explaining what you can expect and providing answers to your frequently asked questions.
YOUR QUESTIONS ANSWERED
1
How do I book a first appointment?
Getting started with us is straightforward. Visit our Team Page, explore therapist bios, and click the “Book Now” button found under each clinician accepting new clients. This will show their available weekly sessions. Select a therapist and time slot that suits you, and follow the simple prompts to secure your appointment. If your preferred therapist is fully booked, the “Join Waitlist” option allows you to express interest in future openings.
2
Is therapy expensive?
Costs vary according to your insurance. Many of our clients pay $0-35 per session based on their copays, coinsurance, or deductibles. Our Client Engagement Team will verify your insurance details, check coverage, and provide a cost estimate for you to approve before your first session. We also recommend contacting your insurance provider directly to confirm your coverage.
3
Do you take my insurance?
Resolution Counseling Center is in-network with a wide range of insurance plans including Aetna, Meritain, Continental, Cigna, Horizon, BCBS, Anthem, Empire, Medicare, and 1199. We offer out-of-network claim submissions for plans like GHI and Amerihealth. Please note, we do not accept NJ Family Care, Medicaid, or Tricare Plans but can offer private pay services.
4
How do I start an additional service like couples therapy or therapy for my child?
For existing clients seeking additional services (like adding on couples therapy or finding a counselor for your child or teen):
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Ask your current therapist for personalized recommendations and seamless coordination for your second service.
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Contact our office at 201-632-5554 for assistance in choosing a new provider and setting up appointments.
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Use our New Client Portal to see who is taking new clients and request an appointment with a new provider.
5
Are your consent forms online?
Stay informed with our latest practices and policies by reviewing our updated 2024 consent form.